The group had previously offered a standard two-year warranty on repaired and remanufactured telephones. As an added value for clients, warranty information is accessible anytime through the Black Box Resale Services website. In addition to online warranty and inventory management, the website contains customer-specific portals that include a product store with customized product information, order histories and shipment tracking. This streamlined web ordering offers customers an easy way to access warranty, tracking and online purchases. For over 20 years, Black Box Resale Services has offered top-of-the-line remanufactured components from Avaya (including Nortel equipment), Siemens, NEC. In addition, Black Box Resale Services offers discontinued components from Aspect and Executone as well as hard-to-find items such as Polycom/SpectraLink wireless phones. The division also provides new name-brand equipment like Cisco, Polycom, Aastra, Plantronics and Clear One. Black Box Resale Services offers an advance replacement and repair program and carries over 15,000 items in stock and ready to drop-ship. In addition to the increased five-year warranty coverage on most remanufactured phones, Black Box Resale Services continues to provide a standard two-year warranty period on most other repaired and remanufactured equipment. To learn more about Black Box Resale Services, visit the Black Box Resale Services website at

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