News: USA - GENCO Contracts for Dell Remanufacturing
GENCO Supply Chain Solutions signed a contract to run Dell's North American remanufacturing operations. Coupled with GENCO's existing reverse logistics service, the contract provides Dell with a complete North American margin recovery programme.
Thursday, 23rd July 2009
The third party logistics provider will handle Dell's receipt and remanufacturing operations including the test, remanufacture, repair and refurbishment of desktop, notebook, server and storage systems, which Dell then sells as refurbished product. The deal includes acquisition of a 298,000 square foot facility in Lebanon, Tenn., which GENCO will use to extend similar services to other manufacturers of electronic devices. Ft. Worth, Texas-based InteliSol will provide critical parts harvesting, management and end-of-life recovery services in the same facility. "We are extremely pleased to expand our partnership and range of value-added service offerings with Dell," said Stephen Fraser, president and chief executive officer of GENCO's reverse logistics groups. "The addition of Dell's North American refurbishment capabilities and highly skilled team are a natural extension of our existing suite of margin recovery services, which include best-in-class returns management, software, transportation and product liquidation."
Request for stakeholder engagement from the Wuppertal Institute
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