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Case Studies


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Although the market for remanufactured office furniture in the UK is small, there are organisations attempting to change this situation. Remanufacturing has flourished overseas leading to success in establishing long-term service and infrastructures. Three companies operating in the UK and overseas, which have a proven record in this area, were selected as examples of good practice. The examples show that to offer remanufactured product a different set of business principles need to be developed. The companies (based in Germany, USA and UK) offer a mixture of services and products, as well as a choice of both new and remanufactured furniture.

Herman Miller (UK) and Wilkhahn (Germany) are recognised internationally as successful manufacturers of high quality office furniture who also offer take-back schemes and in-house reworking of their products. Both these organisations have achieved their success by combining classic design with design for end-of-life into their products. American company Kentwood Office Furniture differs slightly, as it supplies office furniture and do not manufacture directly. However, Kentwood gives customers the choice of new, reused and remanufactured furniture, and works to clients’ specific needs to create environments that combine the three.

The full case studies can be found by clicking on the links on the left.